FAQs

AMC FAQ's


1. Question: I have obtained my Hanover County building permit for an addition to my home so do I still need AMC approval?

Yes. All additions and structural changes must be reviewed by our AMC before you begin your project. Not doing so could result in you having to remove your addition and be fined.

2. Question: I want to build a pre-fabricated closed-in porch onto my home but heard that I may not be approved. Is this true?

Answer: All additions must be built in the same manner as your home, which in most cases, is not how pre-fabricated designs are constructed.

3. Question: When does the AMC meet?

Answer: The AMC meets on the Monday before the 2nd Tuesday of each month at 7pm, and your application is to be submitted no later than 5:00pm on that day.

4. Question: I faxed my AMC application but was told it was not received. What can I do now?

Answer: If you submit your AMC via fax or postal mail, it is highly recommended that you confer with the Property Manager before the deadline date to ensure your application has been received. We do not have control over these variables and we do not want your project to be delayed. The AMC meets once per month and does not review applications submitted after the deadline.

5. Question: What could cause an AMC to be incomplete?

Answer: The most common reasons AMC applications are incomplete are due to missing architectural plans and/or elevations, the plat (a drawing of your property), paint color samples, and initials signifying that you will submit any changes to your AMC request after approval.

Grievance FAQ's

1. Question: Do grievances need to be taken seriously?

Answer: Yes. If not corrected within the given timeframe, the homeowner can lose community privileges.

2. Question: I’ve received a grievance but there are other homeowners with the same non-compliance. I do not feel this is fair. What can I do?

Answer: First and foremost, you need to take care of your situation within the timeframe. You have the right to submit a grievance on any non-compliance issue that you see in our neighborhood.

3. Question: We received a grievance and we want to comply but cannot fix the problem immediately. What can we do?

Answer: If the grievance is not in compliance within the given timeframe, a “Board Hearing” is scheduled for the homeowner(s) and the AshCreek POA board. At this meeting, the homeowner can present their situation and in some circumstances there may be a short-term solution while you are working on the permanent fix.

4. Question: I have lost my copy of Standards and By-Laws. How can I obtain them?

Answer: If you do not wish to pay for new copies, you can find the documents on our website: http://www.ashcreek.org/; or you can view these documents at the clubhouse property managers office during normal business hours (M-F 8:30am - 5:30pm).